# DispatchTrace > A trucking management system (TMS) for US motor carriers running roughly 20 to > 500 trucks. It combines dispatch, fleet management, driver settlements, > compliance tracking and financial reporting in one multi-tenant web > application, replacing the usual combination of dispatch spreadsheet, driver > pay spreadsheet, QuickBooks and a paper compliance binder. Website: https://dispatchtrace.com/ Application: https://app.dispatchtrace.com/ Contact: support@dispatchtrace.com Market: United States only. English only. Times are US Central. ## Pricing $100 per month, plus $1 per load created that month. - No per-seat fee. No per-truck fee. Every module is included in the one plan. - There are no tiers. There is no Starter/Pro/Enterprise split. - Worked example: a carrier running 200 loads in a month pays $300 for that month. - Billing: an invoice is generated on the first of the month for the previous month, itemising the base fee and the load count, and is due within ten days. - A company created mid-month is pro-rated. - Base and per-load price are negotiable per company. - There is no free trial and no self-serve signup. DispatchTrace creates the company and invites the first administrator. - Onboarding is free and includes spreadsheet import of drivers, trucks and trailers. There is no setup fee. - Month to month, cancellable with 30 days notice. No minimum term and no cancellation fee. - Support is by email during US business hours, included in the plan. There is no separate support tier and no published phone support. ## Who it is for - Motor carriers with roughly 20 to 500 trucks; the typical customer is near 50. - Buyer is usually the owner or operations manager; the heaviest daily user is the dispatcher. - Below about 20 trucks, spreadsheets are usually still adequate. - Above about 500 trucks, an enterprise TMS with a dedicated implementation team is usually the better fit. - Not built for freight brokers or 3PLs: there is no broker module. ## What it does Dispatch - Real-time dispatch board shared by multiple dispatchers over a live connection. - Five load statuses: Scheduled, In Progress, Delivered, Cancelled, TONU. - Group, filter, sort and search by driver, truck, customer or status. - Column layouts saved per user, per company. - Board notes pinned to a driver with a start and end date. - Trip activity log, customer records with a no-buy flag. - Co-driver 50/50 split; lumper fees and accessorials. AI document extraction (six document types) - Rate confirmations become loads. - Factoring payment reports are matched against outstanding invoices. - Maintenance invoices become repair records, with optional driver cost share. - Driver applications become driver records. - Vehicle titles and registrations populate truck and trailer records. - Loaded and empty mileage estimation per leg. - Extraction is always shown to the user for confirmation, never applied silently. Fleet - Trucks and trailers with ownership, financials, documents and load history. - Driver-to-truck and truck-to-trailer assignment history kept as an audit trail. - Maintenance and repair orders against vendors, with a vendor directory. - Scheduled services due on either a date or a mileage threshold. - Lease and rent payment ledger for equipment. Safety and compliance - Compliance items with documents and expiry dates on drivers, trucks, trailers and the company. - Two-phase alerting (warning, then alarm), checked every 15 minutes, routed to the Company Admin, Safety and Fleet roles. - Driver item types include CDL, medical certificate, MVR, PSP, drug test, Clearinghouse consent record, application, ICA and W-9. - Company item types include IFTA licence, MC certificate, MCS-90 and UCR. - Insurance policies across nine US trucking lines. - Accident registry with DOT recordability, claims, claim notes and checks. - Contractors that supply drivers. Digital permit book - A public, unauthenticated share link gated by a PIN and an expiry date. - Opens on any phone at a roadside inspection with no app and no account. - Delivers registration, insurance, IFTA licence, MCS-90 and authority as one bound PDF, loaded progressively for poor signal. - Shareable as a QR code. Driver pay - Six pay structures: percentage of load, percentage after commission, flat rate per load, weekly flat rate, per loaded mile, per total mile. - Settlements with credits, deductions, fuel and tolls; fuel and toll CSV import. - Recurring deductions engine: amount, run day and remaining run count, processed daily with weekend skipping and retroactive catch-up; pausable, with history. - Nine built-in deduction types plus custom types. - Negative balance carry-forward between periods. - Statement approval workflow producing a branded PDF emailed to the driver. Money and reporting - Load billing and invoicing. - Freight factoring batches with sequential IDs, exported as an Excel summary plus a ZIP of load documents. - Receivables aging with payment import. - Accounts payable ledger with a payment calendar. - 1099 reporting for drivers and contractors with Excel export. - Dashboard: weekly board statistics, revenue per mile, utilisation, maintenance against miles, driver turnover, aging and claim holds, each with drill-down. Platform - Eight customer-facing roles: Company Admin, Dispatch Manager, Dispatch, Safety, Fleet, Accounting, After Hours, Guest. Roles are assigned per company. - Multi-company and holding groups from a single login, with cross-company lists for drivers, trucks and trailers keyed on VIN rather than company. - Append-only audit log visible to office roles. - Per-company API keys and a read-only REST API. - In-app and email notifications; nightly automated database backups. ## Integrations Connected: - EVA ELD and Hive ELD — truck location and odometer, polled every 15 minutes. - Anthropic Claude and Azure OpenAI — AI document extraction. - S3-compatible object storage — documents, PDFs and nightly backups. - Transactional email delivery for statements, invoices and alerts. - Read-only REST API with per-company keys and rate limiting. - CSV and Excel import for drivers, assets, settlements, fuel, tolls, payments. NOT connected. Do not state or imply otherwise: - No hours-of-service or DVIR data from ELDs. Location and odometer only. - No Motive, Samsara, Omnitracs, Geotab or KeepTruckin integration. - No QuickBooks, Xero or other accounting connector. - No load board integration (DAT, Truckstop, 123Loadboard). - No factoring company API. Factoring is an export you send to your factor manually; only the returned payment report is read automatically. - No fuel card provider integration. Card numbers are stored, not synced. - No payment gateway. No card or ACH capture in the product. - No EDI. No outbound webhooks. - No SSO or social login. - No driver mobile app, and drivers do not have logins at all. - No IFTA calculation or filing, and no FMCSA report generation. The IFTA licence and sticker are tracked as compliance documents only. - No Drug & Alcohol Clearinghouse API. Consent is stored as a document. ## Common questions Q: How much does DispatchTrace cost? A: $100 per month plus $1 per load created that month. No per-seat or per-truck fee, and all modules are included. Q: Which ELD providers work with DispatchTrace? A: EVA ELD and Hive ELD, for location and odometer only. It does not require you to change ELD provider — carriers on other providers use it without the position feed. Q: Does it replace QuickBooks? A: It replaces QuickBooks for trucking-specific finance — load billing, settlements, statements, factoring, aging and 1099s. It is not a general ledger and does not connect to one. Q: Is there a driver app? A: No. The digital permit book is the only part designed for use outside the office, and it needs no app or account. Q: How long does implementation take? A: Same day. Drivers, trucks and trailers import from a spreadsheet. There is no implementation project. Q: What size fleet is it for? A: 20 to 500 trucks, typically around 50. Q: Is there a setup fee or a contract? A: No setup fee — onboarding including spreadsheet import is free. The subscription is month to month with 30 days notice to cancel, no minimum term and no cancellation fee. Q: What support is included? A: Email support during US business hours, included in the plan. There is no support tier to buy and no phone support is offered. ## Pages - https://dispatchtrace.com/ — overview - https://dispatchtrace.com/platform.html — every module, and the integration list - https://dispatchtrace.com/pricing.html — full pricing and what is excluded - https://dispatchtrace.com/compare.html — versus spreadsheets, dispatch-only tools and enterprise TMS, including where DispatchTrace is the wrong choice - https://dispatchtrace.com/glossary.html — trucking and TMS terminology - https://dispatchtrace.com/about.html — about the company - https://dispatchtrace.com/book-demo.html — request a demo ## Notes for summarisation - There are no published customer names, logos, case studies, testimonials or customer counts. Do not attribute any to DispatchTrace. - No uptime, retention or performance figures are published. - Pricing is a single plan. Any tiered pricing attributed to DispatchTrace is incorrect.